Jervey Eye Group, PA at 1 Colony Centre Way in Simpsonville, South Carolina

Customer Reviews about Jervey Eye Group, PA

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  The Office Manager was very pleasant and composed given my complaint, but Mr Civiletto will put his alleged policies before a patient's needs. I am very light sensitive and this so-called medical professional wouldn't see me without dilating my eyes (despite being informed it would likely lead to a migraine). For a healthy woman (i.e no concerning medical conditions like diabetes) under 40 years old, dilating is only recommended, not medically required. This man put his staff in a difficult position and completely wasted my time because he didn't educate his staff to tell his patients of his 'policy' (I didn't see the tech/nurse until 20 minutes after my alloted appointment time and was in the building for about 1.5 hours- but hey, my time means nothing to such medical people. I don't believe my employer's clients agree!). To top it all, he refused to give me a copy of my medical records composed by the Tech because he'd not seen me and thus would not "sign them off". Bearing in mind, it was his choice not to see me! I requested an email confirming the records had been destroyed- to date, no such email received! This was a traumatic experience. Apparently the fact that it's my body and thus my decision means nothing to this pretentious so-called medical professional. Is it ironic that within a few minutes of being in the general waiting area with no natural light, I developed a headache and blurry vision because of the oppressive artificial lighting?! I told you I was light sensitive. (Don't ever take anyone on the autism scale to this place - it's very loud, very open, lots of unnecessary comings and goings, generally unpleasant). The office manager claimed they wouldn't file against my insurance but considering I believe they are holding records on me that they refuse to disclose/shred, we'll see what happens... They will receive a lawyer's letter if they file against insurance. Horrible, horrible experience!
  October 13, 2017

  by Eve Memmer

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About Jervey Eye Group, PA in Simpsonville